Welcome to Avista Pixel (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you visit our website (the “Site”) or use our digital content creation, graphic design, and tech asset services.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide high-quality digital assets and a seamless user experience. This includes:

  • Personal Identification Data: Name, email address, phone number, billing address, and company details that you voluntarily submit when filling out a contact form, requesting a quote, or registering an account.

  • Project & Asset Data: Design briefs, brand logos, preferences, and files you upload or share with us to execute your digital layout or asset creation projects.

  • Technical & Usage Data: IP address, browser type, operating system, pages viewed on our Site, and session lengths collected automatically via server logs and tracking tools.

  • Financial Information: Payment details processed through secure, encrypted third-party payment gateways when purchasing premium digital assets or services. We do not store your credit/debit card numbers on our servers.

2. How We Use Your Information

We use your data strictly to fulfill your requirements, comply with legal obligations, and improve our services, specifically to:

  • Deliver custom visual designs, layouts, and digital creative assets.

  • Respond to your inquiries, provide customer support, and send project updates.

  • Process secure payments and prevent fraudulent transactions.

  • Send newsletters, promotional offers, or updates about new digital asset drops (only if you opt-in).

  • Optimize website performance and monitor user trends to enhance user experience.

3. Data Protection Rights & Compliance

In alignment with global data protection standards and India’s Digital Personal Data Protection (DPDP) Act, we respect your rights over your data. You have the right to:

  • Access & Correct: Request a copy of your personal data or ask us to correct inaccurate information.

  • Data Erasure: Request the deletion of your personal data once a creative project is complete and all transactions are settled.

  • Withdraw Consent: Revoke your consent for promotional emails or marketing campaigns at any time using the “Unsubscribe” link.

4. Sharing & Disclosure of Data

Avista Pixel does not sell, lease, or rent your personal data to third parties. We only share information in the following limited circumstances:

  • With Service Providers: Trusted third-party vendors who assist us with web hosting, payment processing, and email communication.

  • For Legal Reasons: If required to do so by law, court order, or government authority to protect our rights, safety, or property.

5. Data Security

We implement strict administrative, technical, and physical security protocols to safeguard your custom digital files, design assets, and personal information. While we utilize industry-standard encryption, please note that no method of data transmission over the internet is $100\%$ secure, and we cannot guarantee absolute data security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze traffic, remember user preferences, and ensure smooth navigation through our digital galleries. You can choose to disable cookies through your browser settings; however, some features of the Site may not function optimally as a result.

7. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted immediately on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed.

8. Contact Us

If you have any questions, feedback, or data requests regarding this Privacy Policy, please reach out to us at:

  • Company Name: Avista Pixel

  • Email: support@avistapixel.com

  • Address: Alauli, Khagaria, Bihar, India

  • Phone: +91 8877700540 / +91 9334191991